Skip Navigation

28 February to March 2nd 2012 Gold Coast

FAQ

To help answer some of the most common Conference questions we have prepared this FAQ. If we don't answer your question below please contact the team on 1300 889 670 or training@fia.org.au 

Terms and conditions of registration can be downloaded here.

Are Masterclasses a separate cost?

Where can I find a copy of the Conference program?

Can anyone attend the FIA Annual General Meeting?

What is included in the full Conference registration?

I want to register online but I don’t have login details. How do I register?

Do I have to stay in one track the whole time?

How do I qualify for the 20% discount?

We don’t have a corporate credit card can I book online?

Can my colleagues and I share a registration?

I want to register on behalf of others in my organisation. How do I do this?

Can I get an invoice sent to me for our Accounts department to pay? 

 

Are Masterclasses a separate cost?

Yes. Masterclasses are not included in any of our package deals. For a full list of prices, please click here.

 

Where can I find a copy of the Conference program?

You can find a PDF version of the brochure on the homepage or by clicking here.

 

Can anyone attend the FIA Annual General Meeting?

Yes, anybody can attend the FIA AGM, but only members may vote on business arising. The AGM is where we vote in our Fellows and Emeritus for the year.

 

What is included in the full Conference registration?

  • Welcome Drinks on Tuesday evening
  • Morning tea, lunch and afternoon tea on Wednesday, Thursday, Friday
  • Delegate satchel and handbook
  • Exclusive access to Conference speaker presentations

 

I want to register online but I don’t have login details. How do I register?

Please contact us at training@fia.org.au to set up an account to enable online registration and provide the following details:

  • Full name
  • Job title
  • Organisation
  • Mailing address
  • Email
  • Phone
  • Any special dietary/physical requirements

 

Do I have to stay in one track the whole time?

Not at all, unless that is the best use of Conference for you and your organisation. Feel free to move from track to track finding the session that best suits your professional development needs.

Masterclasses are different. There are some fantastic masterclass options available for you and for those you select one option and stay with it for the full day.

 

How do I qualify for the 20% discount?

The 20% Discount applies when a group booking is made for 4 or more people. The bookings don't have to be for full conference, but they do have to be at the same time.

 

We don’t have a corporate credit card can I book online?

Yes! There is an option to pay by Credit Card or cheque. Payments (or remittence advice)  must be recieved by the 24th February to secure your booking.

 

Can my colleagues and I share a registration?

No. Each registration is for a single person. If you and your colleagues can only attend on certain days or for one day, we do have a day only registration option which is eligible for the 20% discount if there are four or more staff members attending from your organisation.

 

I want to register on behalf of others in my organisation. How do I do this?

It's easy! On the bookings page scroll to the bottom of the page and click on 'Book online for others at [your organisation]' and you can select the staff members that you wish to book for. 

You will have to be logged in to use this service, if you don't have login details, please contact our head office as above and we will be happy to set one up for you.

 

Can I get an invoice sent to me for our Accounts department to pay? 

If you are booking online, simply select either the EFT or cheque option and an invoice will be sent to you for payment later. If you sending a booking form to out office, please indicate on the payment section that you would like to pay by EFT or Cheque and an invoice will be sent to your email by our staff.

Please note, to be eligible for the Early Bird rate payment is due by Friday 23 December 2011. Payment for full conference registration is due by Friday 24 February 2012. Your registration for conference is confirmed upon receipt of payment. Terms and conditions of registration are available online here.

Delegate Information Register now
  • Conference Partner

  • Xponential
  • Blackbaud
  • Everyday Hero
  • Major Sponsors

  • QUT Business School
  • Fat Beehive - Websites for not-for-profits
  • Windsor Recruitment
  • Supporting Sponsors

  • IML
  • Gofundraise
  • Ourtel
  • Royal Children's Hospital Foundation
  • Griffith University
  • CrowdComms
  • premium
  • Media Supporter

  • Probonoaus